Case Study · Food Delivery

Swiftly – From Zero Digital Footprint to City-Wide Market Share

How Sparc Digital Solutions rebuilt Swiftly’s digital presence and unlocked rapid customer acquisition through a full-funnel strategy.

0%
Qualified leads in 6 months
Website traffic growth
0%
Lower CPA
$0k
Added revenue
Executive Summary

A full-funnel transformation that compounded results

Swiftly lacked a professional web presence, ad infrastructure, and lead capture. We delivered a conversion-focused website, campaign-specific landing pages, social content engine, and paid media across Google, Meta, and more—driving measurable growth in traffic, leads, and orders.

Key Results
  • 847% increase in qualified leads in 6 months
  • 3.2× growth in website traffic
  • 62% reduction in CPA
  • 4,500+ new customers and $284,000 in new revenue
Client Background

About Swiftly & the initial roadblocks

A modern restaurant delivery platform with competitive delivery times and quality service—yet minimal digital credibility and no systematic acquisition engine.

Challenge Area Specific Problem Business Impact
Digital Presence No professional website or brand identity Lost credibility with potential customers
Marketing Infrastructure No paid advertising setup Missing ~73% of online demand
Lead Generation No capture or nurture processes Inconsistent revenue flow
Social Media Absent on major platforms No awareness or community
Conversion Optimization No campaign landing pages High bounce (89%)
Our Framework

SCALE: Strategy · Create · Amplify · Launch · Evaluate

Strategy

Competitor research, audience insights, positioning, KPI map.

Create

High-converting website, brand system, landing pages, content.

Amplify

Paid/organic distribution, influencer seeding, UGC programs.

Launch

Cross-channel campaigns with tracking and QA.

Evaluate

Daily analysis, A/B tests, budget shifts, creative rotations.

Scale

Win-loss analysis, geo expansion, partner acquisition.

Phase 1

Competitor Research & Website Development

  • 1.8s average load time; mobile-first layout for smartphone ordering
  • Advanced restaurant filtering; one-click ordering ↓ checkout friction 64%
  • Real-time order tracking; reviews/ratings for social proof
  • SEO-ready architecture targeting high-intent queries

Built on WordPress + WooCommerce, integrated Stripe/PayPal, Google Maps API, SSL, GA4, and Meta Pixel.

“The website wasn’t just beautiful—it converted like crazy. Bounce dropped from 89% to 34% in month one.”

— Swiftly Leadership Team

Phase 2

High-intent Landing Pages

First-Order Discount

18.4% CR · $10 off CTA

Restaurant Partner Showcase

14.7% CR · Visual gallery

Area-Specific

16.2% CR · Local listings

Promo Campaigns

21.3% CR · Countdown timer

Corporate Catering

9.8% CR · Quote form

Optimizations

A/B headlines (↑34%), social proof, minimal fields, sub-2s loads.

Phase 3

Social Setup & Brand Building

Instagram, Facebook, LinkedIn foundations; 4–5 daily posts; 78 unique assets/month; UGC & influencer partnerships.

IG: 3,847 followers FB: 5,234 likes LI: 847 connections #SwiftlyDelivered · 14,500+ uses
Phase 4

Comprehensive Ads Infrastructure

Google Ads

8 conversions tracked, remarketing audiences, 347 negatives, extensions, smart bidding.

Meta (Facebook/Instagram)

Custom/lookalike audiences, catalog for dynamic ads, event tracking, attribution tuning.

Additional

TikTok & Snapchat (18–24), Microsoft Ads (12% extra reach).

Phase 5

Competitor Research & Gap Strategy

DoorDash

High fees → We stressed lower commissions & local partnership.

Uber Eats

Premium pricing → Highlighted exclusive partners.

Grubhub

Service issues → Focused on superior CX & support.

Response Time

Industry 47m → Swiftly 12m; became “Fast support, faster delivery”.

Commission

Competitors 25–30% → Swiftly 18–22%; 34 exclusive partners.

Local Focus

Underserved suburbs → 71% awareness within 90 days (4 markets).

Phase 6

Multichannel Campaign Management

Google Search: High-intent queries (e.g., “food delivery near me”). Avg CPC $1.84 · 12.7% CR · 2,847 orders.

Google Display: 3.4M impressions · 2.1% CTR · $8.93 CPA.

Local Services Ads: 89% share of local searches · 1,247 direct calls.

Meta Ads: Awareness reach 487k · CPM $4.67 · Conversions 1,893 · ROAS 4.8:1 · AOV $37.50. Retargeting recovered $62.4k (31%).

Geo Targeting
  • Downtown lunch
  • University late-night
  • Suburban family weekends
  • Tech hubs premium picks
  • Medical shifts
  • Entertainment/event spikes
Phase 7

Strategic Lead Generation Engine

  • Content: 52 posts · downloadable guide (3,847 DLs) · interactive finder (6,234 emails).
  • Email: 5-email welcome (38% OR) · 3-step cart recovery (31%).
  • Referrals: “Give $10, Get $10” → 1,543 new customers at $0 CAC.
  • Partnerships: Restaurant portal, corporate & event catering funnels.
Lead Quality
SourceConv%LTV
Google Search58.7%$487
Meta42.3%$392
Organic67.2%$623
Referrals81.4%$734
Email34.6%$456
Results

Six-month transformation in numbers

Website

Visitors ↑ from 1,847 → 43,296 · Bounce 89% → 34% · Time on site 3:18 · 4.7 pages/session.

Leads

18,746 qualified · CPL $5.50 · Email list 14,523 · SMS 8,347.

Revenue

4,573 first-time orders · +$284k digital revenue · Retention 47% within 60 days.

Ads

Spend $43.2k → Revenue $207.36k · ROAS 4.8:1 · CPA $9.45.

Social

23,304 total followers · 6.7% avg engagement · 12,847 brand mentions · 1,523 UGC posts.

The Sparc Advantage

Strategy × Creative × Performance × Reporting

Full-stack delivery: research-led planning, technical excellence, high-velocity content, ROI-first media, and transparent reporting.

Ready to replicate Swiftly’s growth?

Let’s build your acquisition engine—website, landing pages, social, and ads that convert.

Book a Free Strategy Call

At Sparc Digital Solutions, we transcend traditional marketing to create compelling brand narratives. Partner with us to develop a tailored social media strategy that delivers measurable results. Contact us today to begin your journey.

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